Endesa confirmed yesterday that it suffered a cyberattack that allowed unauthorized access to its customer database. Among the compromised information are national identity documents and bank account numbers. The company communicated the incident during the morning and assured that the breach has already been blocked.
Access Blocked and Security Measures Activated
Endesa Energía sources have reported that the unauthorized access has already been blocked and that the necessary security measures have been implemented to prevent further intrusions. The company maintains that the nature of the affected data does not allow for operations on customers' bank accounts.
Demand greater protection and communication
The Spanish Consumers' Association has requested that Endesa immediately strengthen the security of personal data managed by the company. The organization has also criticized the lack of direct communication with consumer organizations following the incident.
"The Spanish Consumers' Association asks Endesa to safeguard consumer access to money after yesterday's cyberattack" - Spanish Consumers' Association
Recommendations to Clients and Future Actions
Given the situation, the Spanish Association of Consumers recommends that those affected exercise extreme vigilance over their bank accounts and be alert to possible fraud attempts. The organization advises paying special attention to unusual transactions or suspicious commercial calls in the coming months.
"We ask consumers to be vigilant about their accounts for any undue charges or money movements, or if they receive supposed commercial calls in the coming months that may be fraudulent" - Spanish Consumers Association
The association has announced that during this year it will organize workshops, courses, and informational campaigns to address data protection and the prevention of fraud related to cyberattacks
- Identity documents and bank accounts among the compromised data
- Access blocked and reinforcement of security measures by Endesa
- Demand for greater communication and protection for consumers