Girona City Council is working to resolve immediately several technical problems detected in the new key fobs linked to the waste collection system, failures that affect door-to-door users and temporary areas. The council maintains that these are incidents unrelated to the municipal administration, while keeping the delivery of these devices open in the city.
The new keychain format began to be distributed on March 23 with the intention of facilitating the daily use of the waste model. The purpose is that residents can access the service without depending on the opening card and thus avoid forgetting it at home.
A device for smart containers and recycling centers
The keychain allows opening smart containers, accessing temporary areas, and using the deixalleries. Its operation is the same as that of the current card, although it is not activated until the day after its collection, just like with cards already in use.
To pick it up, the user must prove the link with the dwelling, either with the card associated with the address or with official documentation. The City Council delivers one keychain per dwelling.
High demand in the first days
The implementation of the new format has had a quick response. According to municipal data, in one week 4,800 keychains had already been distributed, a figure that reflects the volume of residents who have passed through the offices enabled for this procedure.
In one of the offices that channel the service, located on Carme street, a worker explained that they had come to serve 150 people a day as a minimum. In moments of greatest influx, between in-person attention, calls and emails, the service neared 250 daily contacts.
In the Barri Vell office, the movement was more contained, with about 80 people. Despite the technical incidents detected in some of the new devices, the municipal government maintains the deployment of the system and continues delivering keychains while the detected errors are corrected.