Rodalies users returned to pay for the rail service from May 9, after a period of free service that the Spanish government applied after the fatal accident in Gelida and the deterioration of the service.
In Terrassa, the return to charging coincided with vending machines with failures, ticket offices closed, and screens with outdated data for about fifteen hours.
The return to the payment arrived with technical incidents in Terrassa
The Terrassa station accumulated problems in the middle of the return to the ordinary fare.
The vending machines were not working normally and the ticket offices remained closed.
The information screens showed data that had not been updated for approximately fifteen hours.
Travelers expressed a lack of information about the return to tariff normality.
Rodalies maintains complaints for delays and breakdowns
The railway network drags recurrent complaints for delays, breakdowns, and lack of punctuality.
The gratuity was maintained as a temporary measure by the Spanish government after the fatal accident in Gelida.
Since May 9, the collection returned to a service that was already marked by technical incidents and malfunctions in places like Terrassa.